About Us

With more than two decades of experience in Business Process Outsourcing, we have developed a comprehensive understanding of various industry sectors. Our extensive background enables us to leverage our knowledge and expertise to deliver outstanding service quality that is both exceptional and unmatched.

CISCOR has established itself in the BPO industry for 22 years. Our expertise spans various sectors, including but not limited to financial institutions, utilities, gas and energy, manufacturing, pharmaceuticals, and healthcare providers. With our extensive experience, we are committed to delivering exceptional service through ongoing learning and collaboration.

CISCOR sets itself apart from other BPOs through its provision of professional and tailored customer experiences at a

cost-effective rate, which is a result of our family-oriented culture and ownership of our land and facilities. Our steadfast dedication to delivering outstanding service, combined with a profound understanding of customer behavior, enables CISCOR to create personalized and seamless experiences that not only fulfill but surpass customer expectations.

Mission

“To be the most trusted and leading Business Process Outsourcing (BPO) partner, renowned for delivering exceptional and innovative solutions that empower businesses across diverse industries to achieve their goals and exceed customer expectations.”

Vision

“Use our experience and expertise in Business Process Outsourcing to provide tailored, high-quality, and cost-effective services to clients from a variety of industry segments.

We aim to be the go-to-strategic partner for companies looking for personalized process management, great customer service, and cutting-edge solutions.

We are devoted to produce meaningful results and values that help our clients to prosper in today’s changing business landscape by using our in-house skills, state-of-the-art facilities, and a team of trained employees.”

Location & Facilities

We are positioned advantageously next to key business district centers. Our strategic planning has taken into account the accessibility of transportation, availability of supplies, and the variety of neighboring businesses to support our growth and expansion.

Our facility’s location is strategically prioritized for security and recovery purposes. Our headquarters is situated in proximity to camps and local government offices, ensuring optimal positioning for effective recovery in the event of emergencies, natural disasters, or conflicts.

Our office premises and real estate are owned by the company. These elements collectively empower us to provide exceptional service to our clients at a cost that is below market rates.

Our facilities are well-equipped with safety and security industry-required protocols. To ensure the safety and well-being of our employees and strict compliance with data privacy, the building is protected by RFID-access doors and monitored by a 24/7 CCTV camera with night vision.

Ciscor Advantage

We cater to a diverse range of industry segments. Our extensive experience has endowed us with the knowledge and expertise necessary to deliver service quality that is both exceptional and unmatched.

We specialize in customizing our processes and services calibrated based on the unique objectives and philosophy of our clients. We make sure that our technical, marketing and operational activities are in-line with our client’s overall goals and mission.

We provide prompt and effective business outcomes. Our team consists of carefully selected and highly experienced professionals in the Business Process Outsourcing (BPO) sector. We are dedicated to developing innovative business solutions aimed at fulfilling the specific needs of our clients.

CISCOR operates entirely within its own facilities. We possess the necessary equipment, a skilled workforce, and a distinct corporate culture that enables us to deliver a broad spectrum of services and complete solutions to our clients.

Our Team

With more than two decades of experience in Business Process Outsourcing, we have developed a comprehensive understanding of various industry sectors. Our extensive background enables us to leverage our knowledge and expertise to deliver outstanding service quality that is both exceptional and unmatched.

JACQUELINE LOZADA

Chief Executive Officer

PATRICK LOZADA

Chief Operating Officer

RENANTE SANTOS JR

Chief Financial and Resource Officer

ROBERT D. TANGILE

General Manager

EUMIR PAOLO RIOLA

Human Resource Manager

JOEY DE LEON

Operations and Strategy Manager